Any unwanted items must be sent back at the customer's expense. Please return the goods to:
Calliope Gifts Ltd
1a St Martin's Walk
Please state the nature of your complaint in an accompanying note, quoting the order number and your contact details. If you would prefer a replacement for a refund, please let us know.
We suggest for your own protection you use 1st class registered post.
Any refunds will be issued once we have received the goods. We will refund the postage costs on any faulty goods.
Any goods with manufacturing faults on arrival will be replaced or refunded to suit your preference.
You have 14 days from the receipt of your item to claim for any faults. Faulty goods must be returned within 14 days of your notification for us to issue a refund.
This does not affect your statutory rights.