a) Any unwanted items must be sent back at the customer's expense. Please return the goods to:

Calliope Gifts Ltd
1a St Martin's Walk

Telephone: 01306 889914

Please state the nature of your complaint in an accompanying note, quoting the order number and your contact details. If you would prefer a replacement to a refund, please let us know.

b) We suggest for your own protection you use 1st class registered post.

c) Any refunds will be issued once we have received the goods.

d) Any goods with manufacturing faults on arrival will be replaced or refunded.

This does not affect your statutory rights.